Platform Features

Everything your agency needs, in one place

Stop juggling five different tools. PrimeCare brings scheduling, billing, compliance, caregiver management, and reporting under one roof — so you can focus on care, not software.

Scheduling

Smart scheduling that runs itself

Drag-and-drop calendar, auto-matching, and real-time conflict detection

Build and manage your entire care schedule from a single visual calendar. PrimeCare automatically matches caregivers to clients based on skills, availability, location, and preferences — then alerts you the moment a conflict arises.

  • Drag-and-drop visual calendar
  • Auto-match caregivers to clients
  • Real-time conflict detection
  • Recurring shift templates
  • SMS & push shift reminders
Smart scheduling that runs itself
Scheduling
Billing & Payroll

Billing and payroll without the headaches

Automated invoicing, Medicaid/Medicare claims, and same-day payroll

Generate invoices automatically from completed visits, submit Medicaid and Medicare claims electronically, and run payroll in minutes — not days. PrimeCare handles the math so your team handles the care.

  • Auto-generate invoices from visits
  • Medicaid & Medicare claim submission
  • Same-day ACH payroll
  • Overtime & mileage tracking
  • QuickBooks & ADP integration
Billing and payroll without the headaches
Billing & Payroll
EVV & Compliance

Stay compliant in all 50 states

GPS-verified EVV, digital care plans, and audit-ready documentation

PrimeCare's built-in Electronic Visit Verification meets every state's requirements out of the box. GPS clock-in/out, digital signatures, and automated care notes keep you audit-ready at all times — no extra modules required.

  • GPS-verified EVV clock in/out
  • Compliant with all 50 state mandates
  • Digital care plans & daily notes
  • Caregiver e-signatures
  • Audit-ready visit history
Stay compliant in all 50 states
EVV & Compliance
Caregiver Management

Recruit, train, and retain great caregivers

Applicant tracking, credential management, and performance tools

From the first application to ongoing performance reviews, PrimeCare manages your entire caregiver lifecycle. Track certifications, set expiry alerts, run background checks, and keep your team engaged with built-in messaging.

  • Applicant tracking & onboarding
  • Credential & certification tracking
  • Automated expiry alerts
  • In-app team messaging
  • Performance reviews & ratings
Recruit, train, and retain great caregivers
Caregiver Management
Reporting & Analytics

Know your numbers, grow your agency

Real-time dashboards, custom reports, and actionable business insights

See exactly how your agency is performing with live dashboards covering revenue, visit completion rates, caregiver utilization, and client satisfaction. Export any report in seconds or schedule it to land in your inbox automatically.

  • Live revenue & visit dashboards
  • Caregiver utilization reports
  • Client satisfaction tracking
  • Custom report builder
  • Scheduled email delivery
Know your numbers, grow your agency
Reporting & Analytics

And much more included

Every plan includes these features at no extra charge.

Client portal

Families track care in real time

Referral tracking

Know where every client came from

Telephony EVV

Landline clock-in for rural clients

Multi-location

Manage multiple offices from one login

Document storage

Unlimited HIPAA-compliant file storage

API access

Connect your existing tools via REST API

24/7 support

Live chat and phone support included

Free migration

We move your data at no cost

Training library

On-demand video training for your team

Ready to see it in action?

Join the waitlist and get a personalized walkthrough of every feature with a PrimeCare specialist.